Most small businesses have traditionally handled their IT services as a cost of doing business. However, in today’s highly competitive market with new technologies emerging every day and cybersecurity threats growing exponentially, most companies are better off outsourcing these functions to an outside firm that has the specific skillset for it.
A managed service provider (MSP) can provide everything needed: hardware and software maintenance, computer support during both normal work hours or after-hours emergencies, network design/management/support including firewalls and anti-virus protection. The MSP focuses on keeping your computers running smoothly while you focus more time on what matters – your products or services!
-Allows your company to focus on what matters – the product or service
-Eliminates running costs such as staff and office space for computer equipment/support personnel. MSPs are a one time cost that can be paid monthly, quarterly, semi annually or yearly based on usage needs. You will never need an IT manager again!
-Makes it easier to stay compliant with security regulations because of expertise in handling them from day one. With routine maintenance provided by an MSP, you don’t have to worry about missing any deadlines imposed by compliance laws. Your software is always up-to-date which leaves less opportunities for hackers and viruses to infect your system(s).
-Does not allow company to learn on their own what works best or how computer systems work (or even exist!)
-“Outsourcing” the technology means that no modifications can be made without the help of a contracted professional; planning should also take longer than if done internally
It’s important when choosing an MSP partner that they offer excellent customer service! Whether it’s handling a small emergency, assisting with setting up your system or networking devices to make sure they are all communicating properly. You need someone you can rely on and trust.